Everglow Solutions takes the protection of your personal data very seriously. This policy informs you of the conditions under which we collect, process, use, and protect your personal data. Please read it carefully to familiarize yourself with the categories of personal data that are subject to collection and processing, how we use these data, and with whom we may share them. This policy describes how you can get in touch with us regarding any questions you might have concerning your personal data.

This policy may be amended, supplemented, or updated, particularly to comply with legal, regulatory, case law, or technical developments. However, your personal data will be processed in accordance with the policy in force at the time of the data collection, unless a compulsory legal requirement mandates otherwise.

DEFINITIONS

• “Personal data”means any information relating to an identified or identifiable natural person. Personal data includes information defined as “Personally Identifiable Information” or “Personal Information” under local jurisdiction.
• “Us” or “Our”refers to Everglow Solutions, an entity based in Canada.
• “You”refers to any website or application user/visitor.
• “Website”means the website where this privacy policy appears at the footer or the application where this policy is linked.

COLLECTION AND SOURCE OF PERSONAL DATA

We use personal data to operate, administer, and improve our website, deliver services, carry out transactions you have requested, improve our services, provide more effective customer service, perform research and analysis, satisfy legitimate business interests, set prices, manage billing, display customized content and advertising, and comply with government regulations. We also use personal information to communicate with you about our website, transactions, and additional products and services you may find of value.

We typically collect your personal data directly through data collection forms on our website or indirectly through our service providers and technologies. We obtain your consent or provide you the option to refuse the use of your data for specific purposes whenever necessary.

SOCIAL NETWORKS

You have the option to click on dedicated social network icons (e.g., Twitter, Facebook, LinkedIn) on our website. Clicking these links may allow the social network to collect or share data about you. We do not control these third-party websites and encourage you to read the privacy notices of every website you visit.

LINKS TO OTHER SITES

Occasionally, we provide links to other websites for practical and informational purposes. Some of these websites operate independently and are not under our control. We recommend reading their privacy policies as we do not accept liability for their content, products, services, or use.

TYPES OF PERSONAL DATA COLLECTED AND USED BY US

We may collect and process the following types of personal data:

• Information for human resource management
• Registration information
• Authentication information
• Information provided via website forms
• Transaction information
• Usage, viewing, technical, and device data
• Order fulfillment information
• Records of correspondence
• User contributions

Personal data identified by an asterisk on data collection forms are compulsory for fulfilling transactions. Without this information, these transactions cannot be processed.

PERSONAL DATA THAT WE AUTOMATICALLY COLLECT

We collect some information automatically to personalize and enhance your experience using methods such as:

Cookies: A “cookie” is a small information file sent to your browser when you visit our website and stored on your device. Cookies allow us to identify your geographic location and display language, process information about your visit, and improve website content and user experience. You can adjust your browser settings to manage cookies, but disabling them may affect functionality.

IP Addresses: We use IP addresses to determine the general physical location of devices accessing our website and to understand visitor locations.

Statistics: We use Google Analytics to generate statistical reports on website usage, including page visits and user locations. This information is only accessible to authorized staff and is not used to identify visitors or shared with third parties.

PURPOSES FOR WHICH WE USE PERSONAL DATA

We use your personal data for:

• Presenting our website and its contents to you
• Responding to requests
• Providing services and offers
• Conducting surveys and gathering statistics
• Personalizing and enhancing your experience
• Notifying you of updates and changes
• Offering products and services
• Any other purposes communicated during data collection

LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA

We process your personal data for:

• Performance and management of contractual relationships
• Legitimate business interests
• Compliance with regulatory obligations
• Based on your prior consent, when applicable

DISCLOSURE OF PERSONAL DATA

We restrict access to your personal data to staff members who need it to process orders or provide requested services. We do not disclose personal data to unauthorized third parties. We may share personal data with service providers for service delivery, legal compliance, or if necessary to prevent harm or unlawful activity.

STORAGE PERIOD OF YOUR PERSONAL DATA

We store your data only as long as necessary to fulfill the purposes for which it was collected and processed, or as required by legal or regulatory provisions.

PERSONAL INFORMATION AND CHILDREN

Our website is for use by adults. We do not knowingly collect personal information from children under 16. If we learn we have collected such information without verification of parental consent, we will delete it. If you believe we might have information about a child under 16, please contact us.

TRANSFER OF PERSONAL DATA

As Everglow Solutions operates in Canada, your personal data may be transmitted to authorized recipients in other countries. We ensure adequate protection measures for international data transfers.

REQUESTS

For questions or requests regarding your personal data, contact us at info@everglowcare.ca. We may ask for additional information to verify your identity.

SECURITY

We implement reasonable technical and organizational measures to ensure the security and confidentiality of your personal data. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.

UNSUBSCRIBING

To unsubscribe from services, please visit the corresponding “unsubscribe” page on our website.

HOW TO CONTACT US

For any questions or comments regarding this policy, please contact us at info@everglowcare.ca

This policy reflects our commitment to safeguarding your personal data and providing transparency about our data practices.